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Reward Points

How do I get Reward Points?

For every £10 that you spend on lingerie and gifts at you will receive 1 Reward Point. So, for example, if you buy a pair of knickers for £50 you will receive 5 Reward Points. 


How much are Reward Points worth?

Each Reward Point you earn = £1 of beautiful Arabel lingerie. So, for example, if you have 5 Reward Points, these are worth £5.


How do I find out how many points I have?

You can check your points at any time - they are on display on the right hand side of the screen below the search bar (please see the photo below). 


How do I know how many Reward Points something costs?

Each product page shows the price in Reward Points below the normal price (please see the photo below). 


How do I spend my Reward Points?

Once you have saved 5 or more Reward Points you can spend them as part or all of a purchase. Go to your shopping basket, tick the 'Use Reward Points' option, enter the number of points you would like to use and click 'Apply Points'. This will deduct the value of your points from your order.


Can I pay for something partly in Reward Points and partly in money?

Yes, absolutely, as soon as you save 5 Reward Points. If, for example, you have 16 Reward Points and want to buy something for £50, you can use your 16 Points, and pay the remaining £34 via Paypal, Debit or Credit Card. And you will earn 3 more Reward Points for doing so!


Please note that after you place an order your Reward Points may take a little while to appear in your account, but I will email you when they do! Please also note that Reward Points are not redeemable as cash and can only be spent at Delivery costs and sales on partner sites do not qualify for Reward Points. Thank you.


If you have any questions about how to earn or use Reward Points please get in touch.